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Customer Support

Customer Support

Avanceon has been providing unparalleled customer support since its inception in 1984. Focusing on Customer Delight rather than mere Customer Satisfaction, Avanceon has been at the forefront in providing innovative troubleshooting and conflict resolution to its customers.

The difference between Customer Delight and Customer Satisfaction is gaining Competitive Edge, loyalty and referrals
Here are a few highlights of Avanceon’s After Market Support division.

  • More than 100,000 plus man-hours of field support service executed since 2008.
  • Highly competent & experienced technical resources specializing in customer’s process & technology to offer solutions to the core industry challenges.
  • Staying up-to-date with the latest technological advancements, continuous evolving resource competency through knowledge upgrades, trainings and certifications.

Problem Log Form

View & Download Problem Log Form

Customer Support Enquiry Forms

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Technical Services Enquiry
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Product Enquiry
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Parts Availability
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General Enquiry

Contact

  • Adeel Khalid
    Vice President,
    After Market Solutions
    South Asia & Middle East  adkhalid@avanceon.ae
  • The Avanceon Building,
    19 km Multan Road,
    Lahore 54660, Pakistan.
  • C:   92.3008436808
    C:  +971.50.8729608
    P:  92.42.111940940 Ext. 247

Inside Sales & Support After Market Solutions

  • The Avanceon Building,
    19 km Multan Road,
    Lahore 54660, Pakistan.
  • C:   92.3018499634
    P:   92.42.111940940 Ext. 219

After Market Solutions North

  • Abdul Basit
    Business Development Lead,
    After Market Solutions
    North Pakistan abasit@avanceon.ae
  • The Avanceon Building,
    19 km Multan Road,
    Lahore 54660, Pakistan.
  • C:   92.3018370011
    P:   92.42.111940940 Ext. 113

After Market Solutions South

  • Ameer Hamzah
    Business Development Manager,
    After Market Solutions
    South Pakistan ahamzah@avanceon.ae
  • Avanceon South Region Office,
    2nd Floor The Hive, M.A Tabba Foundation Building, Gizri Road, Block-9 Clifton, Karachi, Sindh 75600, Pakistan
  • C:   92.3008460248
    P:   92.21.111940940 Ext. 102

After Market Solutions Middle East

  • FZS 1BD04. Jebel Ali Free Zone.
    Dubai, UAE.
    PO Box 18590
  • F:   +971 488 60 288
    P:   +971 488 60 Ext.101
    P:   +971569587337

24h Support
dial toll free:  +971 800 AVANCEON [282 62 366] support.mea@avanceon.ae

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